FAQs

Fleet Express Auto/Freight Transport U.S. Department of Transportation

  • Cars, trucks, motorcycles, and SUVs, including racing, vintage and custom vehicles
  • Boats, yachts, racing boats, personal watercraft, jet skis, and wave runners
  • Farm machinery, including tractors, lawn mowers, ATVs
  • Recreational vehicles, travel trailers, and campers
  • Commercial trucks
  • Dry Van
  • Flat Bed
  • Temp Controlled
  • Volume and Partial
  • Expedited Team Services

FTL shipping stands for full truckload, meaning that the shipment will take up an entire truck by itself. FTL shipments are typically used when there are ten or more palettes that need to ship. It’s generally pretty easy to know when your shipment needs to be shipped via FTL, but sometimes smaller shipments can also benefit from FTL freight shipping. If your shipment is high-risk, FTL may be the better option.

FTL shipments stay on the same truck the entire time and aren’t transferred during transport, so there is significantly less risk of damage. This method of transportation is also much quicker than LTL, since only one shipment is on board and there won’t be multiple stops along the way. When deciding on the most appropriate type of shipment for your freight, always keep in mind the size of your shipment, your budget, how fragile the freight is, and how quickly you need your shipment to reach its destination. If you have a large shipment that’s delicate in nature and needs to arrive quickly, FTL is your best bet. If your shipment is small, sturdy, and not in a time crunch, LTL will fit your needs.

Partial truckload is a freight mode for large shipments that may not require the use of a full truckload trailer. Partial truckload falls between LTL and full truckload, typically involving shipments over 5,000 pounds or 6 or more pallets.

Less than truckload shipping or less than load (LTL) is the transportation of relatively small freight. The alternatives to LTL carriers are parcel carriers or full truckload carriers. Parcel carriers usually handle small packages and freight that can be broken down into units less than 150 pounds (68 kg).

Yes, all carriers are fully insured to meet all State and Federal requirements. The transport driver will thoroughly inspect the vehicle at pick up and delivery. When your vehicle is delivered, it is your responsibility to inspect for any damage that may have occurred during transport. Document any damage on the Bill of Lading and obtain the driver’s signature. The insurance company will not process claims if damages are not documented at the time of delivery.

Open Carrier is exactly like to the ones you see transporting cars to and from dealerships. These carriers range in size and capacity. Vehicles that are moved via an open carrier are exposed to inclement weather and road conditions. Enclosed Carriers also range in size and capacity. Since these carriers are covered, the vehicles in transit are not exposed to weather or road conditions. Enclosed carriers are recommended for custom and antique/classic cars. This mode of transport is more costly than the open carrier.

Vehicles will be transported via multiple car carriers, the same type used to transport new vehicles to dealerships.

The Condition Report is a part of the Bill of Lading. The Condition Report documents the condition of your vehicle at the time the Driver takes custody of it. Before the Driver loads your vehicle, he will fill out a Condition Report that will note the condition of the vehicle at the time he receives it. The Shipper or authorized agent will need to verify the notations made and sign that you are in agreement with them. The Shipper should receive a copy of this Condition Report before the vehicle leaves the point of origin. Claims of damage at destination will be based on the condition of your vehicle, as reported, before it was transported.

Yes. You must be present at both the pickup and delivery of the vehicle or you may choose a person to act as your representative in your absence to complete the auto transporting process.

A coast to coast vehicle transport trip usually takes from 7 to 13 days. Shorter auto shipping trips can take from 1 to 6 days, depending on the distance. Traffic, inclement weather, truck breakdowns, seasonal fluctuations and other unforeseen events may delay the auto shipping of your vehicle. Pickup and delivery dates are estimated but are not guaranteed. If either your origination or destination locations are away from population centers, in other words in a remote area, then you might consider meeting a driver in a nearby city or town to increase your chances of shipping in a more timely fashion.

The vehicle will be picked up/delivered as close to your home as possible. Occasionally, the maneuverability of these large transport carriers or local government regulations will not allow the transporter truck to come directly to your home. In these cases, an alternate site will be selected that contains a large parking lot, such as a shopping mall.

Secure or remove any loose parts or specialty items such as ground effects, spoilers, fog lights, or wide mirrors, and lower or remove the antenna, if possible. Repair or seal any tears or open seams on convertible tops to prevent fast-moving air from causing further damage. The radiator needs to have an adequate level of fresh anti-freeze to protect your vehicle from cold weather. Be sure that the battery is secure, has no leaks, and that the fluid levels are low enough to accommodate expansion

Fleet Express Auto Transport does not authorize personal belongings in the vehicle nor or these items covered by carrier insurance. If you choose to put items in your vehicle it is completely at your own risk. You may put up to 100 lbs. of personal items in the trunk of your vehicle. 

The Bill of Lading or Freight Bill serves as a receipt for your vehicle and it represents the contract of carriage between you, as the shipper, and the Carrier. The Driver will give you a copy of the Bill of Lading at the time the vehicle is picked up. The Bill of Lading is an important document to you. It must be signed by the driver and by you or your agent. It should show the name of the Shipper, the origination contact and location and to whom and where it is delivering, plus all pertinent telephone numbers. Review the Bill of Lading to make sure that the place of delivery is shown correctly, and that the Bill of Lading contains the name, address, and telephone number where the Shipper or authorized agent can be notified of problems and possible delays while the vehicle is in transit. The Bill of Lading should also have the name, address, and telephone number of the Carrier. Legally, the Carrier must utilize a Bill of Lading and give you a copy of it before your vehicle leaves the point of origin. Familiarize yourself with your copy of the Bill of Lading and read the conditions on the front and back of the form carefully. Be certain you understand that portion of the Bill of Lading which sets forth the liability of the Carrier for any loss or damage to your vehicle.

A minimal pre-determined deposit is required for each vehicle to be transported. Fleet Express Auto Transport accepts all major credit cards or certified funds. The remaining amount will be COD upon delivery of your vehicle. Upon delivery of your vehicle, drivers will only accept cash or certified funds made out to them for all COD’s.

what customers say about us

As a private individual, this shipper exceeded my expectations. Easy, efficient.

MERRY SMITH

Outstanding customer service couldn’t be happier with the service always updating me on whatever was going on and had complete confidence in Fleet Express. I would recommend to anyone who is looking to ship their car

Albar Silva

My first time Transporting a car. And getting quotes can be very misleading so I appreciated the extra time spent by Fleet Express explaining how carriers work. The process went exactly as she explained it to me. I would use them again if I ever have to move a car again. Thanks!

Jason Williams

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